We rebuilt our triage workflow around JourneyDesk automations and cut first-response time by 63%. In this post we share the dashboards, handoffs, and playbooks that keep our team focused on the right requests.
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We rebuilt our triage workflow around JourneyDesk automations and cut first-response time by 63%. In this post we share the dashboards, handoffs, and playbooks that keep our team focused on the right requests.