Stories and insights for thoughtful support teams

Add a Support Widget to WordPress — Without Coding Ship a professional support widget on your WordPress site in under 10 minutes. No plugins required (opti...

Growing a business can feel like building a plane while it’s already in the air. You’re making decisions quickly, juggling endless demands, and trying to sta...

The Hidden Costs of Poor Customer Support for Startups and Small Businesses In the earliest stages of a business, founders tend to focus on product, acquis...

Have you always wanted to create an awesome Ruby on Rails application, but don’t know where to get started? This article can be a great starting point. This...

Introducing InstaSupport: Simplified Customer Support for Startups Startups often face a familiar dilemma when it comes to customer support. On one end o...